Salesforce Field Service Lightning
It is an onsite job management platform with real-time collaboration capabilities. Salesforce field lightning permits you to team up progressively, with or without a web association, to straightforwardly oversee places of work and lift your first-visit goal with admittance to data, for example, information articles, work plans, and the stock in vans.
With Field Service, we make and track work orders, arrangements, assets, stock, upkeep, activities, and all the more right from a cell phone. It's valuable if a client calls the Contact Center since something vacillates and needs to call an expert. With Field Service Lightning, we'll handle the case through the whole cycle and guarantee it closes effectively.
In this way, Field Service Lightning assists associations with bettering track client support calls from the call community specialist, through the dispatcher reassure, to a finished help arrangement from the portable worker.