Salesforce Service cloud

Salesforce Service Cloud makes associating balanced with each client, across numerous channels on any gadget, incredibly simple.
Salesforce Service Cloud sees client care notwithstanding deals execution and hence incorporates additional assignment explicit highlights.
Constructed onto Salesforce Customer 360, this client care stage permits balanced association, giving a by and large smoothed out and customized insight between Salesforce clients and clients.
Salesforce service cloud increases efficiency through bound together insight and computerized workarounds, Supports clients further with extra material for raised inquiries, reinforcing client connections, flexibles the correspondence channels, given client inclination, and settles raised cases rapidly with client information perceivability.
It’s a wide range of services delivered on demand to companies and customers over the internet. These services are designed to provide easy, affordable access to applications and resources, without the need for internal infrastructure or hardware. From checking email to collaborating on documents, most employees use cloud services throughout the workday, whether they’re aware of it or not.

Support clients everywhere with the service platform that keeps the conversation streaming.
Salesforce Service Cloud Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Canned Responses
- Blended Call Center
- Appointment Management
- Alerts / Escalation
- Automated Routing
- Call Center Management
- Geotargeting
- Inbound Call Center
- Customizable Branding
- Email Management
- Document Storage
Service Cloud Services

Service Cloud Implementation

Service Cloud Integration

Service Cloud Migration
